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Room Master

Room Master – The easiest solution for managing your hotel

RoomMaster by InnQuest is a property management solution suitable for hotels of all sizes, including chains, independent hotels, business hotels, boutique properties and resort hotels of all sizes. It has both On-premise and Cloud deployments. The software includes a hotel property management module (PMS), a variety of configurable reports daily flash reporting and accounting exports and a booking engine.

Other features include channel management, a point of sale (POS) module, events and catering management, revenue management, customer relationship management, automation tools and various APIs and integrations.

RoomMaster also includes features for front desk management, revenue and yield management, groups management and housekeeping and maintenance management. Additionally, the POS solution natively connects to roomMaster for bill-to-room features and centralized reporting and accounting.

RoomMaster connects to online travel sites and to global distribution systems, allowing hoteliers to manage rates and inventory. The solution is also optimized for mobile bookings.

Key Features

  • Front Desk

Made Efficient. Easily manage reservations, walk-ins, share-withs, check-in, check-out, and postings from one screen.

  • Revenue Management

For Higher Profits. Optimize rates from any sector with powerful yield management tools and integrations.

  • Reservations

Without uncertainty. Accurately forecast your occupancy with seamless integration of data from all booking sources.

  • Guest Profiles & History

For superior experiences. Satisfy your customers during every visit with detailed stay histories and guest preferences.

  • Group Management

For Effortless Sales. Make booking parties, weddings, and corporate events easy for your sales teams and most profitable customers.

  • Housekeeping & Maintenance

Cleanly Managed. Stay on top of room cleanings and maintenance requests with powerful desktop and mobile tools.

  • Sales & Marketing

That Yields Insights. Tap into your property’s rich data and make better business decisions with 130+ system reports and customizable assessments.

  • Accounting

Made simple.Handle multiple revenue streams, payments, taxes, and accounts with powerful bookkeeping and charts.



roomMaster – iQ-Anywhere

Every Business Owner worries about state of affairs when they are away from the premises, and its same with Hoteliers. With iQ-Anywhere, It doesn’t matter where you are in the world – you can now keep in touch using a computer, smart phone or tablet.

  • iQ-Anywhere: If you have internet access, you can access your hotel’s roomMaster functions. iQ-Anywhere is tailored to work on any smart phone or tablet, Windows, Apple or Android.
  • iQ-Messenger: Bring text messages or emails with key information to your smart phone. The information delivered includes forecasting, daily financials and occupancy levels.

Now you need never be out of touch – even when you are out of reach.


With the new iQ-Anywhere module you can easily access all key functions of roomMaster from any web browser – from a computer, smartphone or tablets it works with all the major operating systems.

The module enables the management to manage the hotel efficiently irrespective of their location.

No limit on the number of wireless devices that can access the database and no ongoing costs to you.

iQ-Anywhere benefits

This module offers the following benefits :

Management – view a dashboard of the daily activity at the hotel, the availability and historical revenue figures

Guest Relations and Sales – check room status while showing rooms to potential guests

Front Office Staff – Checkin, checkout, allocate rooms, email bills, post charges, payments and adjustments, housekeeping posting of mini bar and pool side charges.

Reservation Staff – check availability and make bookings

Housekeeping and Maintenance – change room status, indicate housekeeper in room and inspection ready, Maintenance tasks and room ready, lost and found

Security – the security within iQ-Anywhere is defined in roomMaster and only users with a valid profile can use the system. The management can control the functionality that’s available on a user by user basis.


Seamless integration with GDS and Channel Management sites to increase your web bookings and inexpensively reach a larger global audience.

You need a way to automatically import reservations, whilst uploading rates and availability on an ongoing basis with no margin for error. That’s what you get with iQ-WorldLink, to provide the important link between your roomMaster property management system and your Channel manager / GDS reservation services.

iQ Schedule

If you have a day spa, meeting rooms, or tours & activities to manage, then iQ-Schedule will take out the hassle of managing multiple manual diaries and fully automate guest service scheduling. With iQ-Schedule, you have an integrated and seamless approach to managing all of your guest scheduling needs, fully integrated with roomMaster.

Front desk staff can view and book iQ-Schedule events from reservations or guest folios, and clear notifications are displayed when a front desk agent cancels a room reservation for a guest with appointments booked in iQ-Schedule, allowing them to cancel the appointments at the same time.

iQ-Schedule is available in two editions to suit the needs of your hotel, whether you are managing a spa, tours & activities, or meeting rooms.
iQ-Schedule also has a group billing feature which allows a group of guests in the spa to combine all their charges for example.

Import/Export Module

The Import/Export Wizard allows you to interface your roomMaster data with a variety of accounting software packages, as well as extract data for importing into other programs.

Instead of hand-posting daily General Journal entries in your accounting software, why not let the Import/Export Wizard do it for you? Complete general journal transaction data, separated by day, can be exported to many programs.

iQ Messenger

iQ-Messenger keeps you informed about your hotel’s performance from anywhere.

You can receive a daily update on your property’s forecast, occupancy and dayend close information on your cell phone, PDA, or computer via a text message or e-mail.


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